Indiana Driver Safety Program (DSP) — Frequently Asked Questions

Indiana’s Driver Safety Program (DSP) is a BMV-administered educational program designed to improve defensive driving skills and reduce traffic violations. The DSP serves two primary purposes: it provides a 4-point credit on your driving record to help you avoid license suspension, and it fulfills BMV or court requirements triggered by multiple traffic offenses.

The DSP is not a beginner driver’s education course — it is aimed at licensed drivers who need to refresh their knowledge of safe driving practices, Indiana traffic laws, and defensive driving techniques.

Source: IC 9-30-3-12 (Driver Safety Program requirements); 140 IAC 1-4.5-7 (4-point credit provision)

The DSP exists to give Indiana drivers a structured way to improve their driving habits and reduce their risk of future violations. Rather than relying solely on penalties like fines and license suspensions, Indiana offers the DSP as a rehabilitative tool — encouraging drivers to learn from their mistakes and become safer on the road.

The program also serves as a safety valve within Indiana’s point system: by earning a 4-point credit, drivers can lower their point total and avoid reaching the suspension threshold. Courts may also use the DSP as an alternative to harsher penalties.

Source: IC 9-30-3-12; 140 IAC 1-4.5-7

The Indiana Bureau of Motor Vehicles (BMV) oversees the Driver Safety Program. The BMV is responsible for:

• Approving DSP providers — certifying schools and companies to offer the course
• Setting curriculum standards — ensuring all providers teach the same core content
• Establishing the maximum course fee — currently $55
• Processing completion records — applying the 4-point credit to your driving record
• Enforcing DSP requirements — notifying drivers who must take the course and suspending licenses for non-compliance

The BMV’s authority to administer the DSP comes from IC 9-14-8-3 (rulemaking authority) and IC 9-30-3-12 (DSP statute). For DSP-related questions, the BMV can be reached at [email protected].

Source: IC 9-14-8-3 (BMV rulemaking authority); IC 9-30-3-12; 140 IAC 1-4.5-7

No. Driver’s education teaches new drivers the basics of operating a vehicle and preparing for the licensing exam. The Driver Safety Program is an entirely different course designed for already-licensed drivers. The DSP focuses on:

• Defensive driving techniques
• Recognizing and avoiding hazards
• Indiana traffic law updates
• The consequences of unsafe driving behaviors
• Strategies to reduce your risk of violations and accidents

The DSP does not teach you how to drive — it helps you drive more safely and responsibly.

Source: Indiana BMV — Driver Safety Program information

No. Indiana is not a ticket-dismissal state. Completing the DSP will not dismiss a traffic ticket, erase a conviction from your record, or remove a violation from your driving history. The ticket and conviction remain on your record regardless.

What the DSP does provide is a 4-point credit that offsets points accumulated from violations. It also satisfies BMV and court requirements triggered by multiple offenses. Think of it as a way to manage your point total and demonstrate a commitment to safer driving — not a way to make a ticket disappear.

Source: 140 IAC 1-4.5-7 (4-point credit, not ticket dismissal); IC 9-30-3-12

The BMV approves three delivery formats for the Driver Safety Program:

• Online — complete the course from any device with an internet connection, at your own pace
• Classroom — attend an in-person session at an approved provider location
• DVD — complete the course at home using a DVD-based curriculum

All three formats cover the same BMV-approved curriculum, are a minimum of 4 hours in duration, and result in the same 4-point credit. The format you choose does not affect the validity of your completion.

Take the DSP online with DDI — 100% self-paced →

Source: Indiana BMV — Driver Safety Program (approved course formats)

The BMV may require any driver aged 18 or older to complete the DSP if they accumulate two or more traffic misdemeanor convictions or judgments within a 12-month period. The statute uses the word “may,” which gives the BMV discretion — but in practice, drivers who hit this threshold typically receive a DSP notification letter.

For drivers under 18 holding a probationary license, the requirement is mandatory (not discretionary) if they receive two or more convictions or are involved in two or more accidents, or any combination thereof.

Source: IC 9-30-3-12(a) (“The bureau may require a person who has at least two (2) judgments for traffic misdemeanors within a twelve (12) month period to successfully attend and complete a driver safety program”); IC 9-30-3-12(b) (under-18 mandatory requirement)

Drivers under 21 face an additional, broader DSP trigger under IC 9-30-3-12(b). The BMV is required (not just “may”) to mandate the DSP for any probationary license holder under 18 who accumulates:

• Two or more convictions for traffic violations, OR
• Two or more at-fault accidents, OR
• Any combination of convictions and accidents totaling two or more

This is a stricter standard than the adult requirement: it includes accidents (not just convictions), and the word “shall” makes it mandatory rather than discretionary.

Source: IC 9-30-3-12(b) (mandatory DSP for probationary license holders with 2+ convictions, accidents, or combination)

Yes. Indiana courts can order a driver to complete a driver safety program as an alternative to license suspension or as a condition of sentencing. However, there is an important legal nuance: a court may not specifically require participation in a BMV-approved DSP. The court can require “a” driver safety program but cannot mandate that it be a BMV-approved one specifically.

That said, if you also have a BMV requirement to complete the DSP (or want the 4-point credit), you’ll want to take a BMV-approved course like the one offered by Defensive Drivers Institute to satisfy both the court order and the BMV requirement simultaneously.

Source: IC 9-30-3-12(c) (court authority to order DSP); IC 9-30-3-12 (BMV-approved DSP distinction)

Yes. You do not need a BMV letter or court order to take the DSP. Any Indiana driver can voluntarily enroll in a BMV-approved Driver Safety Program to earn the 4-point credit on their driving record. This is a smart strategy if you’ve received a ticket and want to proactively offset the points before they accumulate to a dangerous level.

Voluntary completion earns the same 4-point credit as required completion, subject to the same once-every-3-years limitation.

Take the DSP voluntarily with DDI — earn your 4-point credit today →

Source: 140 IAC 1-4.5-7 (4-point credit available to any driver completing BMV-approved DSP)

If the BMV requires you to complete the DSP and you fail to do so within the designated timeframe, the BMV may suspend your driver’s license. The statute explicitly grants the BMV this authority: the bureau “may suspend the driving privileges of any person who fails to attend and successfully complete a driver safety program.”

A DSP-related suspension adds reinstatement fees and complications to your record. It’s far simpler and cheaper to complete the course within the deadline than to deal with a suspension.

Source: IC 9-30-3-12(a) (“The bureau may suspend the driving privileges of any person who fails to attend and successfully complete a driver safety program.”)

The DSP requirement applies to drivers who hold an Indiana driver’s license and accumulate qualifying violations on their Indiana driving record. If you hold an out-of-state license but receive violations in Indiana, those violations may be reported to your home state under the Driver License Compact — but the Indiana DSP requirement itself is tied to Indiana-licensed drivers. Contact the BMV at [email protected] if you have questions about your specific situation.

Indiana uses a point accumulation system to track traffic violations on your driving record. Each moving violation conviction adds a specific number of points to your record. The more serious the violation, the more points it carries. Points remain active for 24 months from the disposition date (the date the court finalizes the case).

When your active point total reaches certain thresholds, the BMV takes progressively serious action — from warning letters to license suspension. The system is designed to identify habitually unsafe drivers and intervene before they cause serious harm.

Source: 140 IAC 1-4.5-4 (point accumulation and retention rules; 24-month active period)

Here are the point values for some of the most common Indiana traffic violations:

• Speeding 1–15 mph over the limit — 2 points
• Speeding 16–25 mph over the limit — 4 points
• Speeding 26+ mph over the limit — 6 points
• Cell phone / texting violation (IC 9-21-8-59) — 4 points
• Following too closely — 6 points
• Failure to yield right-of-way — 4 points
• Reckless driving — 6 to 10 points
• Operating while intoxicated (OWI) — 8 to 10 points
• Passing a stopped school bus — 8 points

The complete point schedule is established by 140 IAC 1-4.5-10. Point values can vary based on circumstances and severity of the offense.

Source: 140 IAC 1-4.5-10 (point value table for Indiana traffic violations)

Points remain active for 24 months (2 years) from the disposition date — the date the court enters the final judgment or conviction. After 24 months, the points become inactive and no longer count toward your accumulation total for BMV action purposes.

Important: The violations themselves remain on your driving record permanently — only the points become inactive after 24 months. Insurance companies and employers may still be able to see the underlying violations.

Source: 140 IAC 1-4.5-4 (points active for 24 months from disposition date)

The BMV takes escalating action based on your active point total:

• 14–18 active points — The BMV sends you a warning notice advising that further violations may result in suspension
• 20+ active points — Your license may be suspended for a period ranging from 1 to 12 months, depending on the total number of points
• 3+ moving violations in 12 months — May trigger an administrative hearing regardless of point total

The suspension length increases with higher point totals. This graduated system gives drivers multiple opportunities to correct their behavior before facing the most severe consequences.

Source: 140 IAC 1-4.5-4 (point thresholds: 14–18 points = warning; 20+ points = suspension; 3+ violations in 12 months = potential administrative hearing)

Indiana’s hands-free driving law (IC 9-21-8-59) prohibits drivers from holding or using a telecommunications device while operating a vehicle. A violation is a Class C infraction that adds 4 points to your driving record.

The law has different tiers based on age:

• Drivers 21 and older — may use a device in hands-free mode only (voice commands, Bluetooth, mounted device). Holding the phone in your hand is prohibited.
• Drivers under 21 — are banned from all phone use while driving, except for calling 911 in an emergency. Even hands-free use is prohibited.

With 4 points per violation, a single cell phone ticket puts you well on your way toward BMV action.

Source: IC 9-21-8-59 (hands-free driving law; Class C infraction; 4 points); IC 9-24-11-3.7 (under-21 telecommunications device prohibition)

Yes. You can check your current point total by requesting a copy of your official driving record from the Indiana BMV. You can obtain your record:

• Online at in.gov/bmv
• In person at any BMV branch
• By mail using a BMV records request form

Your driving record will show each violation, the points assigned, the disposition date, and whether the points are still active. It will also show any DSP credits applied.

Source: Indiana BMV — driving record request options

When you successfully complete a BMV-approved Driver Safety Program, the BMV applies a 4-point credit to your driving record. This credit effectively subtracts 4 points from your active point total. For example, if you have 12 active points and complete the DSP, your effective total drops to 8 points — potentially keeping you below the warning or suspension thresholds.

The 4-point credit is one of the most valuable benefits of completing the DSP, and it’s available to any Indiana driver who completes a BMV-approved course — whether required by the BMV, ordered by a court, or taken voluntarily.

Earn your 4-point credit with DDI →

Source: 140 IAC 1-4.5-7 (“A person who successfully completes a driver safety program approved by the bureau shall receive a four (4) point credit.”)

The 4-point credit may only be entered on your driving record once every 3 years. If you earned a DSP credit in 2024, you would not be eligible for another credit until 2027, regardless of how many times you take the course in between.

This limitation prevents drivers from repeatedly taking the course to wipe away large point accumulations. The credit is designed as a one-time offset within each 3-year window.

Source: 140 IAC 1-4.5-7 (“The credit may only be entered on the driving record once every three (3) years.”)

The 4-point credit remains on your driving record for 3 years from the date it is applied. During this 3-year period, the credit continues to offset points on your record. After 3 years, the credit expires — but you become eligible to earn a new credit by completing the DSP again.

Source: 140 IAC 1-4.5-7 (“The credit shall remain on the driving record for a period of three (3) years.”)

Yes — in many cases. Because the 4-point credit lowers your active point total, it can be the difference between staying below the suspension threshold and losing your license. Consider this example:

• You have 18 active points (warning level, just below suspension)
• You complete the DSP and earn a 4-point credit
• Your effective total drops to 14 points — still at the warning level, but no longer approaching the 20-point suspension threshold

However, the credit has limits. If your point total is already well above 20 points, a 4-point reduction may not be enough to avoid suspension entirely. The best strategy is to take the DSP proactively — before your points reach critical levels.

Source: 140 IAC 1-4.5-7 (4-point credit); 140 IAC 1-4.5-4 (20+ points = suspension)

No. The 4-point credit is a point offset only — it does not erase, remove, or hide any violations from your driving record. Your convictions remain visible on your record. The credit simply reduces your active point total for the purposes of BMV action (warnings and suspensions). Insurance companies may still see and factor in the underlying violations when setting your premium.

Source: 140 IAC 1-4.5-7 (credit applied to point total; violations remain on record)

You can take the DSP again at any time, but you will not receive an additional 4-point credit if fewer than 3 years have passed since your last credit was applied. The course may still satisfy a BMV or court requirement, but the point credit benefit is limited to once every 3 years.

If you’re unsure when your last credit was applied, check your official driving record through the Indiana BMV.

Source: 140 IAC 1-4.5-7 (“The credit may only be entered on the driving record once every three (3) years.”)

When the BMV determines that you are required to complete the DSP, they send you a notification letter by mail. From the date of that notification, you generally have 90 days to enroll in and successfully complete a BMV-approved Driver Safety Program. This 90-day window is your opportunity to complete the course and avoid a license suspension.

The clock starts when the BMV sends the letter — not when you receive it. Don’t delay in opening your mail from the BMV.

Don’t wait — start your DSP online with DDI today →

Source: IC 9-30-3-12 (BMV notification and completion requirement); Indiana BMV — DSP notification process

The BMV sends a written notification letter to the mailing address on file with your driver’s license. The letter will state that you are required to complete a Driver Safety Program within the specified timeframe. It will include:

• The reason for the requirement (e.g., 2+ violations in 12 months)
• The deadline for completion
• Instructions for finding a BMV-approved provider
• Consequences for non-compliance (potential license suspension)

Keep your BMV address updated. If the letter goes to an old address and you miss the deadline, you may still face suspension. Update your address at in.gov/bmv.

Source: IC 9-30-3-12 (BMV authority to require DSP and suspend for non-compliance)

If you fail to complete the DSP within the 90-day deadline, the BMV may suspend your driving privileges. A DSP-related suspension means:

• You cannot legally drive until the suspension is resolved
• You must complete the DSP to be eligible for reinstatement
• You will owe reinstatement fees to the BMV
• Driving on a suspended license is a separate criminal offense

The suspension remains in effect until you complete the DSP and pay all required fees. Missing the deadline turns a relatively simple course requirement into a much more expensive and complicated situation.

Source: IC 9-30-3-12(a) (“The bureau may suspend the driving privileges of any person who fails to attend and successfully complete a driver safety program.”)

To reinstate your license after a DSP-related suspension, you must:

1. Complete a BMV-approved Driver Safety Program — this is the primary requirement
2. Pay all reinstatement fees — contact the BMV for current fee amounts
3. Ensure no other suspensions are pending — you may have multiple issues that need to be resolved
4. Visit a BMV branch or apply online — to process the reinstatement

The BMV will verify your DSP completion electronically (allow 7–10 business days for processing after you finish the course). Once verified and fees are paid, your driving privileges will be restored.

Complete your DSP with DDI to start the reinstatement process →

Source: IC 9-30-3-12 (completion required for reinstatement); Indiana BMV — reinstatement procedures

The BMV may grant extensions in certain circumstances, but this is handled on a case-by-case basis. If you believe you need additional time, contact the BMV before the deadline expires at [email protected]. Do not simply let the deadline pass and hope for the best — proactive communication with the BMV is always better than dealing with a suspension after the fact.

Source: Indiana BMV — DSP administration ([email protected])

Indiana courts can use the Driver Safety Program in several ways:

• As an alternative to suspension — a court may order DSP completion instead of suspending your license
• As a condition of sentencing — the court may require DSP completion as part of the sentence for a traffic offense
• As a basis for reducing court costs — the court may suspend up to 50% of court costs if you complete a DSP

Courts have significant discretion in how they incorporate the DSP into their orders, making it a flexible tool for addressing traffic offenses while encouraging driver education.

Source: IC 9-30-3-12(c) (court authority to order DSP as alternative to suspension); IC 9-30-3-12(d) (court cost reduction)

Yes. Under IC 9-30-3-12(d), a court may suspend up to 50% of court costs for a person who successfully completes a driver safety program. This can represent a significant financial savings on top of the other benefits of completing the DSP.

Note that this reduction is at the court’s discretion — the statute says the court “may” suspend costs, not “shall.” The reduction applies to court costs specifically, not to the fine itself.

Source: IC 9-30-3-12(d) (“A court may suspend not more than fifty percent (50%) of court costs for a person who successfully completes a driver safety program.”)

While both involve completing a driver safety program, there are important distinctions:

BMV-Required DSP:

• Triggered by accumulating 2+ violations in 12 months
• Must be a BMV-approved course to earn the 4-point credit
• Has a 90-day completion deadline
• Non-compliance results in BMV-initiated suspension

Court-Ordered DSP:

• Ordered by a judge as part of sentencing or as an alternative to suspension
• The court may not specifically require a BMV-approved DSP (though completing a BMV-approved course satisfies both)
• Deadline and terms set by the court order
• Non-compliance may result in contempt of court or other court-imposed penalties

Pro tip: If you have both a court order and a BMV requirement, take a BMV-approved course to satisfy both obligations simultaneously and earn the 4-point credit.

Source: IC 9-30-3-12(a) (BMV requirement); IC 9-30-3-12(c) (court order authority and BMV-approved distinction)

Only if the course you complete is BMV-approved. The 4-point credit under 140 IAC 1-4.5-7 is specifically tied to completion of a “driver safety program approved by the bureau.” If a court orders you to take a DSP and you choose a BMV-approved provider like Defensive Drivers Institute, you’ll satisfy the court order and earn the 4-point credit. If you take a non-BMV-approved course, it may satisfy the court but won’t earn the credit.

Source: 140 IAC 1-4.5-7 (credit for “driver safety program approved by the bureau”); IC 9-30-3-12(c)

In most cases, yes. The court typically orders you to complete “a” driver safety program without specifying a particular provider. You are generally free to choose any course that satisfies the court’s requirements. However, always check your specific court order for any restrictions or specifications.

If the court order doesn’t require a specific provider, we strongly recommend choosing a BMV-approved provider to maximize the benefits of completing the course (4-point credit, BMV compliance, and court satisfaction all in one).

Source: IC 9-30-3-12(c) (court may order DSP but “may not specifically require participation in a driver safety program approved by the bureau”)

Yes. Online is one of the three BMV-approved formats for the Driver Safety Program (along with classroom and DVD). An online DSP carries the same validity as a classroom course — you receive the same certificate, the same 4-point credit, and the same BMV compliance.

Online courses offer significant advantages: you can complete the course from home, on your own schedule, at your own pace, and on any device with an internet connection.

Start your Indiana DSP online with DDI →

Source: Indiana BMV — Driver Safety Program (online listed as approved delivery format)

The BMV requires all Driver Safety Program courses — regardless of format — to be a minimum of 4 hours. The course includes timed sections to ensure you spend adequate time engaging with the material. You cannot rush through it faster than the required minimum.

With an online course, you can spread those 4+ hours across multiple sessions. There’s no requirement to complete it in one sitting.

Source: Indiana BMV — DSP course requirements (minimum 4 hours)

Yes. Online DSP courses like the one offered by Defensive Drivers Institute are completely self-paced. You can:

• Start and stop whenever you want
• Log in and out as many times as needed
• Complete the course over multiple days or weeks
• Work through it at whatever speed is comfortable for you

Your progress saves automatically, so you’ll never lose your place. Pick up right where you left off each time you log in.

Source: DDI course features — self-paced with automatic progress saving

DDI’s online DSP works on any device with an internet connection:

• Desktop or laptop computers (Windows or Mac)
• Tablets (iPad, Android, etc.)
• Smartphones (iPhone, Android)

The course runs in any modern web browser — no special software or app downloads required. You can even switch between devices mid-course. Your progress is tied to your account, not your device.

Source: DDI course features — works on all devices

Yes. Indiana’s Driver Safety Program is available in both English and Spanish. The BMV requires approved providers to offer the course in these languages to serve Indiana’s diverse driving population. Check with your chosen provider to confirm language availability.

Source: Indiana BMV — DSP course requirements (available in English and Spanish)

With DDI, your progress is saved automatically after each section. If you experience a technical issue — internet outage, device crash, browser freeze — simply log back in and resume where you left off. No progress is lost.

If you need additional help, DDI offers customer support to assist with any technical issues. Visit DDI’s Indiana DSP page for support contact information.

Upon successfully completing the Driver Safety Program, you receive a certificate of completion. This certificate serves as your proof that you have finished a BMV-approved DSP. Keep a copy of your certificate for your records — you may need it for court documentation or future reference.

With Defensive Drivers Institute, your certificate is available immediately upon completion — you can download and print it right away.

Source: Indiana BMV — DSP completion documentation

BMV-approved providers report your completion electronically directly to the BMV. You do not need to submit your certificate to the BMV yourself — the provider handles this reporting for you.

Allow 7–10 business days for the BMV to process the electronic report and apply the 4-point credit to your driving record. DDI reports completions to the BMV within 1–2 business days of course completion, giving you a head start on the processing timeline.

Source: Indiana BMV — DSP electronic reporting (allow 7–10 business days for processing)

After completing the DSP, wait at least 7–10 business days for BMV processing, then check your official driving record. You can obtain your record:

• Online at in.gov/bmv
• In person at any BMV branch

Your driving record will show the DSP completion date and the 4-point credit applied. If more than 10 business days have passed and the credit doesn’t appear, contact the BMV at [email protected] or contact your course provider to confirm the completion was reported.

Source: Indiana BMV — driving record verification; DSP processing timeline

If the DSP was court-ordered, you may need to provide proof of completion to the court in addition to the electronic reporting to the BMV. Check your court order for specific instructions on how and when to submit proof of completion. Many courts accept a copy of your certificate — either in person, by mail, or through an attorney.

The BMV’s electronic record of your completion may also be accessible to the court, but it’s always safer to proactively submit your certificate to satisfy the court’s requirements.

Source: IC 9-30-3-12(c) (court-ordered DSP compliance)

Absolutely yes. Keep a copy of your DSP completion certificate for your personal records. You may need it for:

• Court compliance — proving you fulfilled a court order
• BMV disputes — if there’s a delay or error in electronic reporting
• Insurance purposes — some insurers may ask about your driving education
• Future reference — knowing when your 3-year credit window started

With DDI, your certificate is stored in your online account and can be downloaded or reprinted at any time.

If more than 10 business days have passed since you completed the course and the credit hasn’t appeared on your record:

1. Contact your course provider — confirm they submitted the electronic report to the BMV
2. Contact the BMV at [email protected] — reference your completion certificate and ask them to check the status
3. Have your certificate ready — as backup proof of completion

Processing delays can occasionally occur, but they are usually resolved quickly once you contact the BMV with your documentation.

Source: Indiana BMV — DSP processing (7–10 business days standard; contact [email protected] for issues)

Yes. Defensive Drivers Institute (DDI) is a BMV-approved provider of Indiana’s Driver Safety Program. DDI’s course meets all BMV requirements including the 4-hour minimum, approved curriculum standards, and electronic completion reporting. Completing DDI’s course earns you the full 4-point credit and satisfies both BMV and court DSP requirements.

Source: Indiana BMV — approved DSP provider list; DDI BMV approval documentation

The Indiana BMV sets a maximum course fee of $55 for all approved Driver Safety Programs. No provider may charge more than this amount. Prices vary by provider, so it’s worth comparing options.

All BMV-approved providers deliver the same curriculum and the same 4-point credit regardless of price — the only differences are the delivery experience, convenience features, and customer support.

Source: Indiana BMV — DSP maximum fee ($55 as set by BMV administrative rule)

Here’s what sets Defensive Drivers Institute apart:

• BMV-Approved — fully certified to deliver the Indiana DSP
• 100% Online & Self-Paced — complete from home on any device, on your own schedule
• Satisfies Court & BMV Requirements — one course fulfills both obligations
• Earn 4-Point Credit — same credit as any other BMV-approved provider
• Fast BMV Reporting — DDI reports your completion electronically within 1–2 business days
• Automatic Progress Saving — log in and out freely without losing your place
• Available in English & Spanish — meeting BMV language requirements
• Instant Certificate — download your certificate immediately upon completion
• Dedicated Customer Support — phone, email, and live chat when you need help

Get started with DDI today →

Getting started takes just a few minutes:

1. Visit DDI’s Indiana DSP page
2. Create your account — enter your information and enroll
3. Work through the curriculum — at your own pace, on any device
4. Earn your certificate — receive it instantly upon completion

DDI handles the rest — we report your completion to the BMV electronically within 1–2 business days. Allow 7–10 business days total for the BMV to process your 4-point credit.

Start your Indiana DSP now →

Yes — automatically. DDI reports your course completion to the Indiana BMV electronically within 1–2 business days. You do not need to mail, fax, or submit anything to the BMV yourself. The BMV will then process the report and apply your 4-point credit within 7–10 business days of receiving it.

This is faster than many other providers, giving you a head start on getting the credit applied to your record.

Source: DDI — electronic BMV reporting within 1–2 business days

DDI offers customer support to help you through every step of the process. If you have questions about enrollment, course content, technical issues, or your completion certificate, the DDI support team is ready to assist.

Visit DDI’s Indiana DSP page for contact information and support options.