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California Traffic School Online - Frequently Asked Questions

1. Our School and License Status

Is Defensive Drivers Institute licensed by the California DMV?

Not yet. Our California traffic violator school license is pending approval: LICENSE PENDING E####. Until the DMV issues it, we can’t report a completion to your court.

You can check any school’s license on the DMV’s Occupational License Lookup, and find every licensed school on the DMV traffic school list.

Source: DMV Occupational License Lookup; 13 CCR 345.44

What is California traffic school?

It’s a traffic violator school course. If your court lets you go to traffic school for a ticket and you finish an approved course, the conviction is kept confidential and no point is added to your driving record.

Our course is online. It has 12 modules, at least 42,500 words in all, and a final exam (25 questions, 60 minutes, 70% to pass).

Source: Vehicle Code 1808.7; Vehicle Code 42005

Where is your school, and when is your office open?

  • School: Defensive Drivers Institute LLC
  • License: LICENSE PENDING E####
  • Office: 111 E Arrow Hwy Suite 2, San Dimas, CA 91773
  • Hours: Monday to Friday, 5:00 a.m. to 5:00 p.m.; Saturday and Sunday, 9:00 a.m. to 11:00 a.m. (Pacific Time)
  • Phone: (833) 921-0217
  • Email: info@defensivedriversinstitute.com

2. Can I Go to Traffic School?

Can I go to traffic school for my ticket?

Your court decides. Courts can allow traffic school for most 1-point traffic infractions if you:

  • hold a noncommercial class C or M driver’s license, and
  • haven’t gone to traffic school for a violation in the 18 months before this one.

Your court notice tells you whether you can go and when you have to finish.

Source: California Rules of Court, rule 4.104; Vehicle Code 1808.7; Vehicle Code 42005

Which tickets don't qualify?

  • Misdemeanors
  • Violations that carry more than 1 point
  • Alcohol- or drug-related violations
  • Speeding more than 25 mph over the limit
  • Any violation in a commercial vehicle

A missed court date can also make you ineligible until it’s resolved.

Source: California Rules of Court, rule 4.104; Vehicle Code 42005

I have a commercial driver's license. Can I go?

Your court may still let you go if you were driving a vehicle that needs only a class C or M license. But if you hold a commercial driver’s license, the conviction won’t be kept confidential.

Source: Vehicle Code 1808.7(b); Vehicle Code 42005

I got more than one ticket. Does one course cover them all?

No. One traffic school course counts for one eligible ticket.

Source: 13 CCR 345.48

My ticket is from another state. Will it count?

We can’t promise that a court outside California will accept a California traffic school completion receipt. Ask that court first. For a ticket from outside California, the completion isn’t entered in the DMV’s database; you get a written completion receipt instead.

Source: 13 CCR 345.44(e)

What if my court didn't send me to traffic school?

You can still take the course to learn, but it won’t keep a ticket off your record. California law requires us to give you a consumer disclosure that explains this, and you sign it before you pay.

Source: Vehicle Code 11200(b); 13 CCR 345.36(a)(2)

3. Taking the Course

What do I need to sign up?

Have these ready:

  • Your name as it appears on your California driver’s license or ID card
  • Your California driver’s license or ID card number (or your birth date if you have neither)
  • Your ticket or citation number (court reference number)
  • The name or code of your court

Without them, the course can’t be credited to your ticket.

Source: 13 CCR 345.44(b); 13 CCR 345.36(a)(1)

What does the course cover?

12 modules on California traffic safety, each followed by a short quiz, then the final exam. You can read the first module free on our course page before you sign up.

See the course and read the first module →

Can I take it on my phone?

Yes. It’s 100% online and works on a computer, tablet, or phone.

Is there a final exam?

Yes, after the 12 modules. The final exam has 25 questions. You have 60 minutes to finish it, and you need a score of 70% or higher to pass. If you don’t pass on your first attempt, you get a second attempt, which you must take within one week.

Source: 13 CCR 345.30

Is there anything else to finish?

Yes. California requires every student to fill in the DMV’s course evaluation form (OL 767) before the course counts. Your answers don’t affect your completion.

Source: 13 CCR 345.30

4. After You Finish

How does the court find out I finished?

We enter your completion in the DMV’s course completion database within 3 business days after you finish and pass the final exam, as California law requires. Your court gets it from the database.

You also get a completion receipt.

Source: 13 CCR 345.44

Will the ticket show on my driving record?

If you’re eligible and you finish, the conviction is kept confidential. No point is added to your driving record, and the DMV uses the record only for statistics. This doesn’t apply if you hold a commercial driver’s license.

Source: Vehicle Code 1808.7

5. Costs and Refunds

How much does it cost?

$24.95 for the course. Your court charges its own fees, including a traffic school fee.

What if I change my mind?

Not finished? You can get a refund.

Read our refund policy

Will you use my information for marketing?

No. The personal and ticket information you give us for the course is not used or shared for marketing.

Source: 13 CCR 345.36(a)(3)

How do I contact you?

Call (833) 921-0217, email info@defensivedriversinstitute.com, or use our contact page. Office hours: Monday to Friday, 5:00 a.m. to 5:00 p.m.; Saturday and Sunday, 9:00 a.m. to 11:00 a.m. (Pacific Time)

Sources & Citations

Answers about the law on this page cite these official California sources. Facts about our course come from Defensive Drivers Institute.

SourceDescriptionLink
Vehicle Code 42005Courts may order or allow traffic school for noncommercial class C and M license holders; rules for commercial license holders and commercial vehicles.leginfo.legislature.ca.gov
Vehicle Code 1808.7A traffic school conviction is kept confidential and no point is added, except for commercial driver’s license holders and commercial vehicles.leginfo.legislature.ca.gov
Vehicle Code 11200Traffic violator school licensing; the consumer disclosure for students who go without a court order.leginfo.legislature.ca.gov
California Rules of Court, rule 4.104Which traffic violations are eligible for traffic school, and which are not.courts.ca.gov
13 CCR 345.30Course standards: course length (at least 42,500 words online), the final exam, and the OL 767 course evaluation.govt.westlaw.com
13 CCR 345.36Conducting courses: the consumer disclosure, and no marketing use of student information.govt.westlaw.com
13 CCR 345.44Course completion data, the 3-business-day reporting deadline, the completion receipt, and courts outside California.govt.westlaw.com
13 CCR 345.48One traffic school course counts for one eligible citation.govt.westlaw.com
DMV Occupational License LookupCheck a traffic violator school’s DMV license; the list of licensed traffic schools.dmv.ca.gov

Ready when your court says you can go?

Start Your Course - $24.95